Collaboration with Scooter Werkstatt for Deruiz E-Bike After-Sales Service

We are pleased to introduce Scooter Werkstatt as the official partner for after-sales maintenance and repair of Deruiz E-Bikes. As specialists in e-scooters and e-bikes, Scooter Werkstatt has specialized in the repair, maintenance and optimization of electric scooters. This cooperation enables us to offer our customers comprehensive and reliable service for their e-bikes.

Why Scooter Werkstatt?  

Scooter Werkstatt is characterized by an experienced team of technicians with extensive expertise in e-bike technology. With state-of-the-art equipment and supply of our spare parts, they are geared towards precise diagnosis, repair and maintenance. Their focus on quality and familiarity with different brands and models make them the ideal choice for caring and maintaining Deruiz E-Bikes.

Service offerings from Scooter Werkstatt:

  • – Repairs of electrical components such as batteries, motors and control systems.
  • – Maintenance services, including inspections, lubrication and cleaning.  
  • – Performance enhancements and customized modifications according to customer requirements.
  • – Comprehensive advice and support in selecting the right e-bike.

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Deruiz Quartz SUV and Marble SUV – Your Off-Road Commute!

Welcome to the world of DERUIZ! Are you looking for a great deal with style and an e-bike with a wide range of applications? The DERUIZ team is thrilled to officially introduce its latest e-bikes, the Quartz SUVand theMarble SUV! They expand the scope of the Quartz and Marble models from urban settings to the countryside, crossing over to off-road trails, venturing into the woods, conquering hills, and beyond.

The Quartz SUV and the Marble SUV feature a powerful hub motor with 55 Nm of torque. They have a high load capacity of up to 130 kg. With a long-lasting 48V 644Wh battery, you can enjoy a range of up to 128 km and fully charge in just 5-7 hours from empty to full. Experience the thrill of off-road commuting to the fullest.

Who is the Quartz SUV designed for?

The Quartz SUV is suitable for anyone who wants to kick it up a notch, even off the smooth roads. It was developed to meet the needs of a variety of cyclists. With a step-through frame of 460mm, it is suitable for individuals with a height ranging from 160-190 cm. The Quartz SUV is the perfect choice for powerful women, cool men, and anyone who wants to break free from any constraints. Deruiz has chosen the color “Sage Green Gloss” for the Quartz SUV, a carefully selected option that exudes elegance and modernity, complementing any attire. Ride off-road and stay young and free.

Who is the Marble SUV designed for?

The Marble SUV is designed similarly to the Quartz SUV, but with an elegant top tube, catering to a masculine style. Otherwise, it is the same as the Quartz SUV. Both models are suitable for most body sizes. With a diamond frame of 430mm, it is suitable for individuals with a height ranging from 160-190 cm. Deruiz has designed the Marble SUV in the color “Light Truffle Brown.” This carefully chosen color combines understatement and sportiness, emphasizing a distinct fashion-forward style. The Marble SUV is perfect for daily commutes, off-road adventures, and beyond.

In terms of other features, both the Quartz SUV and the Marble SUV are equipped with the Schwalbe Smart Sam tires, measuring 27.5×2.35 inches, with “nobby” tread, providing excellent traction and pneumatic damping.

Furthermore, both models are equipped with the Suntour XCM 32 suspension fork, which can be locked. This fork offers good shock absorption performance and ensures a stable and secure ride.

In addition, the Quartz SUV and the Marble SUV are equipped with an 8-speed Shimano Acera derailleur, a lighter luggage carrier, wider 66mm aluminum fenders (compared to the Quartz and Marble base models), and a bicycle handlebar headlight with a greater range and illumination area. All these changes expand the range of applications from urban settings to fields, forests, and beyond.

Exciting news for Deruiz from the latest ebike testing. In the test conducted by “Ebikemag ElektroRad,” the Deruiz Quartz SUV received an overall rating of good (2.1) and specific details were highlighted, such as the “mass production technology,” “top tires with excellent grip and puncture protection,” and components that are “proven and reliable.” In the latest 2024 test, a total of 59 brand models were evaluated, and the Deruiz Quartz SUV had a clear price advantage.

The current offer from Deruiz to riders:

The first twenty customers who purchase the Quartz SUV or the Marble SUV will receive a bonus waterproof pannier bag worth €59. This side bag has a capacity of 15 liters.

Invest in a DERUIZ e-bike now. The Quartz SUV and the Marble SUV are powerful yet affordable e-bikes. Priced at only €1499, they offer more than most other models in the market. This demonstrates our commitment and our desire to provide something special to our customers.

Deruiz offers a two-year warranty on all e-bikes. Additionally, the company collaborates with numerous repair centers to provide professional customer service and promptly resolve any user issues. Users also have the opportunity to take a test ride at a dealer and experience the fascination of Deruiz up close. Deruiz is currently developing a customer app aimed at recording data and performance. The app should help users showcase their achievements, proving their commitment to fitness and becoming part of the community. The app enhances the overall riding experience and makes it more engaging.

Spring is approaching, and purchasing a Deruiz e-bike is the ideal gift. Ride with Deruiz now, today, tomorrow, and beyond.

Feel the environment around you and experience a healthy surprise, rediscover your sense of adventure. Relax, pedal carefree, and let go once again.

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The M&M Brothers – A Passion for Cycling and Sustainability

M&M Bikes, run by the M&M Brothers, is more than just a second-hand bike retailer. It’s a platform specializing in used e-bikes with a clear goal of promoting sustainable mobility. The brothers focus not just on quality but also on resource conservation and sustainability. Every used e-bike undergoes thorough quality control and is brought up to the latest technical standard to provide reliable riding experiences for future owners.

Deruiz Ebike and M&M Bikes – A Partnership for Sustainable Mobility

 

The partnership between Deruiz Ebike and M&M Bikes means not only access to high-quality e-bikes, but also the promotion of sustainable mobility. M&M Bikes will become the exclusive contact point for those looking for qualitatively high-quality used e-bikes. The connection between Deruiz Ebike and M&M Bikes thus creates a win-win situation for cycling enthusiasts and the environment.

 

Used E-bikes of the Highest Quality – Sustainable and Cost-Effective

 

Deruiz Ebike is pleased that M&M Bikes offers a wide range of used e-bikes that are not only qualitatively excellent but also sustainable and cost-effective. This collaboration allows customers to make an environmentally friendly choice without compromising on quality. M&M Bikes will become an important contact point for those seeking sustainable mobility.

 

Deruiz Ebike warmly welcomes M&M Bikes to its network of exclusive retailers and looks forward to a collaborative partnership that drives forward the mission of sustainable mobility. Welcome to the Deruiz family, M&M Bikes!

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A Strong Partnership between Deruiz Ebike and Rad-Shop Dinger for the Love of Cycling

A Passion for Cycling that Connects

The story of Rad-Shop Dinger as a family business that is deeply rooted not only in sales but also in sports makes this location unique. The owners, who themselves competed in mountain bike competitions at the highest level, bring not only expertise but also an authentic passion for cycling. This approach is reflected in the personal consultation and the dedicated service that Rad-Shop Dinger offers its customers.

Deruiz Ebike and Rad-Shop Dinger – A Strong Partnership

The cooperation between Deruiz Ebike and Rad-Shop Dinger means not only access to high-quality e-bikes, but also a connection between like-minded people. Rad-Shop Dinger becomes a contact point for cycling enthusiasts who not only look for qualitatively high-quality products, but also appreciate individual advice and customized service.

 

The sales room with workshop at Rad-Shop Dinger thus becomes an experience center for cycling friends. Here customers can explore not only the wide range of Deruiz Ebike but can also rely on competent advice and reliable service. This partnership promises not only exceptional cycling experiences, but also a joint journey through the world of cycling.

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Rad Raum Heidelberg and Deruiz Ebike: A partnership full of quality, variety and service

We are delighted to welcome Rad Raum Heidelberg as an official dealer and service partner in our network.

The philosophy of Rad Raum, centered around quality, diversity, and excellent service, aligns perfectly with the values of Deruiz Ebike.

At Rad Raum Heidelberg, it’s all about bicycles, ranging from cool trekking bikes to rugged mountain bikes and high-performance e-bikes. The carefully curated selection caters to the needs of various cycling enthusiasts, whether they are adventurous, everyday riders, or sporty tourers

The workshop at Rad Raum not only offers repairs for bicycles of all brands but also provides insights into the quality of different models. This showcases that Rad Raum not only sells bicycles but also offers comprehensive advice and professional service.

 

The collaboration between Deruiz Ebike and Rad Raum presents customers in Heidelberg and the surrounding area with the opportunity to discover high-quality e-bikes from Deruiz and benefit from the expertise of both brands. Rad Raum places special emphasis on individualized consultation to find the perfect bike for each customer.

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“Der Holländer Fahrradgeschäft” from Emsdetten is an authorized partner for DERUIZ

This renowned bicycle shop is known for its custom bicycles, high-quality e-bikes, and reliable service. With an impressive selection of high-quality two-wheelers, “Der Holländer Fahrradgeschäft” provides an ideal platform for DERUIZ Ebikes.

The knowledgeable team at “Der Holländer Fahrradgeschäft” consists of experienced professionals who translate their enthusiasm for bicycles into first-class service and expert advice. Their extensive experience in the industry allows them to provide our customers with excellent service and comprehensive guidance.

As an authorized dealer of DERUIZ Ebikes, they are always committed to offering the latest models and innovations. Customers can rely on “Der Holländer Fahrradgeschäft” not only for high-quality DERUIZ Ebikes but also for top-notch customer service.

Why you should buy your DERUIZ e-bike at Der Holländer Fahrradgeschäft:

  • Personalized consultation: The experienced team will provide you with comprehensive and individualized advice to ensure that you get the perfect DERUIZ Ebikes for your needs.
  • On-site test rides: Test our DERUIZ Ebikes directly on the bicycle road in Emsdetten to get a feel for their performance and comfort.
  • E-bike rental: Discover the benefits of e-bikes through our rental service and experience firsthand how they can enhance your everyday cycling.

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schnellrad – Your Trusted Partner for Deruiz E-Bikes in Hachenburg

At schnellrad, the bicycle workshop, we offer expertise in handling bicycles, particularly Deruiz E-Bikes. Our experienced and trained team specializes in providing fast and efficient service, whether it’s repairs, inspections, or maintenance work.

Why schnellrad is the optimal choice for your Deruiz E-Bike:

 

Reliable Breakdown Assistance: Quick support for minor breakdowns ensures that your E-Bike is back in action promptly.

Comprehensive Inspections: Regular thorough inspections are crucial to ensure the smooth operation of your E-Bike. All screw connections are checked, gears and brakes are adjusted, and wear parts are examined for their condition.

Personalized Service: schnellrad stands out with a personalized approach. Appointments are scheduled flexibly and customer-oriented to ensure the best service for your Deruiz E-Bike.

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MN-Fahrräder – Your Service Center and Deruiz E-Bike Dealer in Schlierbach

We are pleased to announce that MN-Fahrräder in Schlierbach will be your premier service center and authorized dealer of Deruiz E-Bikes starting in 2024!

MN-Fahrräder is synonymous with excellent service and expertise. Visit us for professional repairs, customized adjustments, and a first-class selection of Deruiz E-Bikes. We look forward to welcoming you in Schlierbach and ensuring your Deruiz E-Bike experience is unmatched.

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How to Handle Bike Repairs for Your DERUIZ bike

Purchasing DERUIZ e-bikes is an exciting investment in your cycling experience. However, like any mechanical device, there may be times when your e-bike requires maintenance or repairs. In this blog, we will guide you through the steps to handle bike repairs for your DERUIZ bike, ensuring a smooth and efficient resolution to any issues you may encounter.

Should you experience any problems or faults with your DERUIZ e-bike, there are two primary ways to get support:

1. Visit DERUIZ Service Point

You can directly visit our official service point, where technicians will provide professional assistance.

2. Contact us

Alternatively, you can submit a form to our DERUIZ customer support email at [email protected]. When reporting a problem, please ensure that you provide the following information:

  • Bike model name and a detailed description of the e-bike issue, including fault symptoms and any relevant details about its usage environment.
  • Frame serial number, purchase channel and date, which will help us verify the warranty period.
  • Contact information, such as your email address or phone number, so that we can reach out to you promptly.

Response and Solution

DERUIZ after-sales team will respond to your inquiry as quickly as possible.

If the problem can be resolved through remote guidance, we will provide detailed steps and instructions for you to follow. If on-site repair is necessary, here are two options for you to consider.

  • You can bring your e-bike to our official service point, where experienced technicians will conduct the necessary repairs; or
  • With prior permission from our after-sales team, you may choose to visit a non-official service center for repairs. However, please ensure you retain the repair invoice and provide it to us after the service is completed. We will reimburse reasonable (Within normal price standards) repair costs in accordance with our warranty policy.

At DERUIZ, we prioritize customer satisfaction and strive to provide efficient and reliable after-sales support, ensuring that your cycling experience remains enjoyable and hassle-free.

Bike Monkey Frankfurt

Why Bike Monkey Frankfurt?

  • Expertise:As a recognized expert in bicycles and E-Bikes, Bike Monkey Frankfurt stands out for its in-depth knowledge.
  • Comprehensive On-site Service:The service provided by Bike Monkey Frankfurt goes beyond mere sales, offering optimal maintenance and repairs right on-site.
  • Customer Focus:At Bike Monkey Frankfurt, the customer is at the center. The team takes the time to understand individual needs and provides excellent service.

Visit Bike Monkey Frankfurt for excellent Deruiz E-Bike service!

Choose quality and top-notch service. Visit Bike Monkey Frankfurt for all your Deruiz E-Bike needs. The team looks forward to providing personal advice and ensuring an outstanding riding experience.

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Fahrradladen am Kloster – Your Destination for Deruiz E-Bike Service in Krefeld

At Fahrradladen am Kloster, we perform meticulous initial inspections to ensure that your Deruiz E-Bike is in top condition. If needed, diagnostic work is carried out to identify potential issues early on.

Our experienced team at Fahrradladen am Kloster is available for high-quality repairs and maintenance services for E-Bikes and Pedelecs. Rely on their expertise for reliable repairs.

At Fahrradladen am Kloster, you have the opportunity to test ride Deruiz E-Bikes and receive expert purchasing advice. This way, you can find the E-Bike that perfectly suits your needs.

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Deruiz Peridot Folding E-bike – A cleverly designed e-bike with an unbeatable price

Welcome to the world of DERUIZ, where price and performance meets style and versatility. We are thrilled to announce the launch of our latest masterpiece, the DERUIZ Peridot electric bike. Join us as we explore the fun and useful features of the DERUIZ Peridot, the ultimate electric folding bike in the sub 1500 category.

First, let’s highlight some of the key components:

The Peridot is equipped with a silent, yet powerful, 48V 250W hub motor with an amazing 50Nm of torque, and combined with a 499Wh battery, this bike will take you this time, beyond.

It also features 8-speed Shimano gears and ultra-versatile 20” x 3.0” tires that provide both comfort and safety, even in snowy roads.

The bike comes equipped with wide alloy mudguards, front suspension fork with 60mm travel, hydraulic disc brakes, front and rear lights (with brake lights for added visibility), sturdy kickstand, and an ultra-functional rear rack. This bike has it all!

But here is what makes the Peridot REALLY stand out:

Built with a low-step, folding aluminum alloy frame, this bike is made for riders as petite as 150cm and as tall as 190cm.

The Peridot comes with a three-fold folding system that is both easy and functional to operate. Simply fold handlebars, frame, and pedals down to create a slim and portable package that fits in most car trunks and camper vans.

When folded, the bike is merely W x H x L – 48cm x 75cm x 84cm

The canvas strap on the rear rack attaches to the front fork, ensuring the bike remains secure and intact during transport.  

Don’t be fooled by its small size, the Peridot is a mean machine. The welded-on rack allows for an impressive cargo weight up to 50kg.

What’s even more exciting is that the rear rack quick-connect system is compatible with a wide array of accessories such as child seats, seat pads, rear baskets, pet carries, and more, brining endless possibility and convenience to our riders.

Who is Peridot designed for?

At first glance, the Peridot might seem to be for those only looking for a folding bike, but in reality, this bike is made for riders looking for a functional, easy to ride, and extremely versatile bike, with an unbeatable price.

The smaller wheel size and the step-through frame makes this the ideal bike for families, young urban commuters, and even for riders with knee-mobility issues.  

The folding design makes it perfect for apartments, or storing in the office or small garages, and for taking with you on your weekend getaway.

Enhanced Value for Money:

At DERUIZ, we strive to provide our customers with the best value for their investment. With the Peridot, we have gone above and beyond to deliver a truly exceptional electric bike that combines high performance with affordability. Priced at only 1399, the Peridot offers a wide range of features that surpass many other models in the market, showcasing our utmost sincerity and commitment to our customers.

If you’re in search of a green, affordable, and versatile electric bike that ticks all the boxes, head over to DERUIZ. Explore our range of electric bikes, including the Peridot, and discover the perfect ride that suits your needs.