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Deruiz Smart App
Simple and practical. The DERUIZ EBIKE APP supports you while riding.
Now available in the App Store
Deruiz Ebike
*Only applies to these models: Turmali Sseries/ Mica Pro/ Dolomit
IOS
google play
* Scan me with your smartphone
How to use the DERUIZ EBIKE app
Simple and practical. The DERUIZ EBIKE APP supports you while riding.
The main functions of the app are switching on and off and lighting on the user interface. You can simply test it and experience how easy it is to control the bike via your mobile phone.
The DERUIZ EBIKE APP shows you a lot of information about your bike. The app can read the serial number and software version of different parts of the bike, such as the frame, the gears, the battery and the motor. It also shows the status of the battery, according to the EU standard EN 50604. This information is important to provide you with good customer service and to install updates on your device.
You can see how long it will take to charge the bike, so you no longer have to wait near the bike for it to charge.
You want to know how many kilometers you drive, how long you are on the road, how fast you are driving, how much electricity you are using and how much work you are doing. The DERUIZ APP meets all your needs. You can also share the data with friends to always be up to date.
Previously, the power of an electric bike was fixed when it was delivered. With the DERUIZ EBIKE APP, users can now regulate the power themselves. They can make many different settings, for example the top speed, the general power and the maximum power. A year ago, a rider gave our customer service his feedback: “I have to push the bike up the slope by the garage every day. Can I set the bike to 6 km/h and use the maximum torque at the same time?” Our customer service said no at the time, but now it is possible!
Of course, you can play with it as you like and also reset the factory settings.
This way, you can always find your bike again. However, this depends on the bike. If the bike is equipped with an IoT device, you can view its location and control it at any time. If the bike is equipped with Bluetooth, you can only view its location if the Bluetooth connection is stable. You cannot control the bike remotely. Our product TURMALI It has Bluetooth. The model of the IoT device is still under development and is expected to be launched in early 2025.
We are happy to answer any questions you may have about the bike. In the SERVICE interface, you can perform a full inspection of the bike. More than 65 points are checked. The inspection takes only 1-3 seconds. It is quick and easy. If there is a problem, the interface will show the problem and tell you what to do. You can also find a nearby workshop for repairs. This will help you solve the problem quickly and easily. In the self-inspection manual, you will also find solutions to mechanical problems. We are constantly expanding the content.
The app shows you dealers in your area. You can call them or have them navigate you to the shop for bike repair. This is an important part of the service.
You can just start riding and the app will record your status. Riding is fun and you want to share your rides. The DERUIZ EBIKE APP shows your location. In the community, riders can post information and exchange with other riders. Riders respond to the information, which makes riding even more interesting. The official page will also add more fun. For example, a new program release, a call for an event, etc.
Here you will find information about DERUIZ and your accounts. If you have any questions, the best way to contact DERUIZ's professional service team is to use the feedback function. Our employees will then get in touch with you quickly.
Every feature of the DERUIZ EBIKE APP has been developed because it is intended to be useful to you. The app is designed to solve problems that customers may have when using it. It is also designed to offer more options than traditional electric bikes can offer. The app is not yet complete. We welcome further suggestions.
DERUIZ is different. Believe in it and keep moving forward!
This time, beyond.
Deruiz Ebike
*Only applies to these models: Turmali Sseries/ Mica Pro/ Dolomit
IOS
google play
* Scan me with your smartphone