PRIVACY POLICY

1. Introduction

With the following information, we would like to provide you, as a “data subject” with an overview of the processing of your personal data by us and your rights under data protection laws. Use of our websites is generally possible without the need to enter personal data. However, if you wish to use specific services provided by our company through our website, the processing of personal data may be necessary. If the processing of personal data is required and there is no legal basis for such processing, we generally obtain your consent.

The processing of personal data, such as your name, address, or email address, always occurs in compliance with the General Data Protection Regulation (GDPR) and in accordance with the applicable data protection regulations for DERUIZ Germany GmbH. Through this privacy policy, we aim to inform you about the scope and purpose of the personal data we collect, use, and process.

As the data controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, internet-based data transmissions can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us using alternative methods, such as telephone or postal mail.

2. Data Controller

The data controller, as defined by the GDPR, is:

DERUIZ Germany GmbH

Amselweg 15 D-73765 Neuhausen auf den Fildern

Email: [email protected]

3. Access Data and Hosting

3.1 When you visit the website, we collect specific information about your device, your interactions with the website, and information required to process your purchases. We may also collect additional information when you contact us for customer support. In this privacy policy, we refer to all information that can identify an individual as “personal data”.In the following list, you can find more information about what personal data we collect and why.

3.1.1 Device Information

a) Examples of collected personal data: Version of web browser, IP address, timezone, cookie information, websites or products you view, search terms, and how you interact with the site.

b) Purpose of collection: To load the site accurately for you and conduct site usage analytics to optimize our site.

c) Source of collection: Collected automatically when you access our site through cookies, log files, web beacons, tags, or pixels.

d) Disclosure for business purposes: Shared with our data processor, WordPress, Facebook, and Google.

3.1.2 Order Information

a) Examples of collected personal data: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

b) Purpose of collection: Providing products or services to you, processing your payment information, arranging shipping, providing invoices and/or order confirmations, communicating with you, verifying our orders for potential risks or fraud, and providing you with information or advertising related to our products or services in accordance with your preferences.

c) Source of collection: Collected from you.

d) Disclosure for business purposes: Shared with our data processor, WordPress, Facebook, Google, shipping, and fulfillment service providers.

3.1.3 Customer Support Information

a) Examples of collected personal data: Name, email address, address, age, gender, device model, device location, order information, phone number.

b) Purpose of collection: Providing customer support.

c) Source of collection: Collected automatically when you access our app (the “DERUIZ”). d) Disclosure for business purposes: Shared with our data processor, Zendesk.

3.2 The website is not intended for individuals under the age of 16. We do not intentionally collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at the following address to request deletion: [email protected].

3.3 Newsletter

3.3.1 DERUIZ offers newsletters. This way, you will be informed comprehensively about (discount) offers and other news. We use a double opt-in system to ensure that you agree. This means that you must confirm your consent for each new confirmation. We ask for this confirmation by sending an email to the address you provided. Each time we send you a newsletter, you have the option to unsubscribe.

4. Security

4.1 We employ reasonable measures to protect personal data against unauthorized access and misuse.

4.2 We use appropriate business systems and procedures to protect the personal data you provide to us and to secure it. We also use security procedures and technical and physical restrictions for accessing and using personal data on our servers. Only authorized personnel are permitted to access personal data as part of their work.

5. Transfer

The personal data we collect from you is stored in the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside the EEA. Such transfer of your personal data is done in compliance with applicable laws.

6. Hyperlinks

Our website contains hyperlinks to websites of other providers. When you click on these hyperlinks, you will be redirected from our website directly to the website of the other provider. You can recognize this, among other things, by the change of the URL. We cannot assume any responsibility for the confidential treatment of your data on these third-party websites, as we have no influence over whether these companies comply with data protection regulations. Please inform yourself about the handling of your personal data by these companies directly on these websites.

7. Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (e.g., login and region selection). This means you do not have to enter this information every time you return to the website or navigate from one page to another. Cookies also provide information about how users use the website.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Please check it regularly. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our business is acquired or merged with another company, your data may be transferred to the new owners so that we may continue to sell products to you.