To protect the rights of all participants:

● Please read the campaign page carefully and follow the rules.
● Entries made fraudulently or illegally will be considered void.
● The winner must respond and communicate the result within the deadline set by Deruiz.
● Winnings considered as a source of professional income are invalid.

The promotion is limited to the following countries:
Austria, Germany, Belgium, Bulgaria, Spain, Denmark, Luxembourg, Netherlands, Poland and Portugal

The Shipping costs The prices are based on DERUIZ’s shipping conditions.

Can I participate in the Deruiz competition with multiple email addresses?
Only participants with an email address can take part in our competition.
Using multiple email addresses is considered fraud and such participants are
not eligible to win the Deruiz competition.

I already follow Deruiz on INS/FACEBOOK/YouTube. Can I still participate?
In addition to the option of following Deruiz on social media, there are other ways to participate in the
Deruiz promotion, e.g. by sharing the Deruiz Ebike prize post in your Instagram
Story and tagging Deruiz Ebike or by sharing the Deruiz Ebike prize post on Facebook
share.

How do I know if I have won?
In particular, we invite you to join our Facebook group.
You can follow Deruiz on social media, we will announce the winners via a YouTube
Livestream. If you see that you have won, you can contact us at
[email protected] to claim your prize.

I won but didn't receive any message from Deruiz.
If you cannot find the email from Deruiz (please also check your spam folder),
please contact [email protected]. If we receive a reply within 3 days of
If we do not receive a response from the winner, we reserve the right to
to cancel the prize and select another winner.

I won, how do I get my prize?
Deruiz will contact the winners to request the delivery address and telephone number. You
You are also responsible for informing Deruiz of your win by sending us a
message on Instagram or Facebook. After you receive the product, send
Please send us three photos of you and your prize.

If you have any further questions, please contact us at [email protected] contact us and we will
happy to help you.